My houzz8/15/2023 According to section 5(a) of the Houzz Pro Service Agreement, “ Customer must email Houzz at and follow the instructions provided by Houzz in order for Houzz to process the non-renewal notice correctly.” If you’re on a month-to-month subscription, keep in mind that a 30 day notice means you’ll need to email your request to cancel Houzz no later than the renewal date of the last month you plan to use their service in order to not be charged for an additional month. Email Houzz at least 30 days before your subscription renews.Once you’re done with the steps above and you’re ready to officially cancel Houzz, here are the steps you need to take: The steps to cancelling your Houzz Pro account Not only does this give them time to prepare, but it also provides you with an opportunity to explain your reason for cancelling Houzz and how the new platform will improve their job and experience. Notify your team and clients of the upcoming change In order to keep things in your business moving forward during the transition, you’ll want to consider notifying your team and clients about the upcoming change ahead of time.While this might mean that you’ll need to be going between both platforms for a short period of time, it will make the transition smoother and provide you and your team with an opportunity to get familiar with the new platform. Move any new or existing projects to your new construction management tool ahead of time If you have any projects that are underway or set to kick off, it’s best to get them started in the new system to prevent any confusion or delays for your team and clients.Section 5(d) in the Houzz Pro Service Agreement states, “ In the event of any termination, Customer will immediately cease all access and use of the Services, and Houzz will immediately cease providing the Services.” This section also states that Houzz will retain a copy of the customer business data for 90 days after cancellation and that a customer can request a copy, “ To the extent Houzz has a copy of the Customer Business Data, Customer may request a copy of the Customer Business Data and Houzz will provide a copy of that data to the Administrator for Customer’s account in excel format.” Export your client and project data You don’t want to leave all of your client and project data behind, so make sure that you export all of that data before you cancel Houzz and lose access to your Houzz Pro account.According to the Houzz Pro Service Agreement, you must submit your request to cancel your Houzz subscription at least 30 days before the date of your next renewal. For an annual subscription, it will be the same month and day as the previous year. In most situations, your renewal date is the same day of the month you originally signed up on. Determine your renewal date Whether you signed up for a monthly or annual plan, your subscription will automatically renew for an additional contract period on your next renewal date.Preparing to cancel your Houzz Pro accountīefore contacting Houzz to cancel your Houzz Pro account, there are a few things that you should do first: To help guide those who are looking to cancel their Houzz Pro Software subscription and transition to a new construction management platform, we’ve identified the fine print and outlined steps to cancel Houzz Pro that will save you time, money, and headache. These questions and concerns may be leading home builders and remodelers in search of an alternative. One of many customer complaints filed against Houzz with the Better Business Bureau
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